FAQs

Clinic FAQs

Do you direct bill?

Yes, we can direct bill to MOST insurance companies (there are always exceptions). However, this is only for Physiotherapy and Massage Therapy currently. Every company has their own policy with insurance companies, and it is highly recommended you call to understand your policy well before booking an appointment.

Do you have handicap parking?

Yes, directly out front of our main entrance there are two spots.

Do I need a doctor referral?

Chiropody: No you do not need a referral. Chiropodists are primary health care practitioners and insurance companies usually do not require a doctor referral. However, it’s always a good idea to check all insurance requirements before you book an appointment.

Physiotherapy: most insurance companies will require a doctor referral first before claims or direct billing can be done for physiotherapy.

Massage therapy: Most insurance companies will require a doctor referral first before claims or direct billing can be done for Massage therapy.

How long will my appointment be?

Chiropody:

  • Initial appointment (your first time visiting the chiropodist) is for 40 min, and all standard follow up appointments are 20 min. Depending on the needs of each patient, some follow up appointments may take longer.

Physiotherapy:

  • Initial appointment (first time visiting the physiotherapist) is for 45 min, and a standard follow up appointments is 30 min.

Massage therapy:
We offer several massage length options:

  • 30 min, 45 min, 60 min, and 90 min.
Where are you located?

Our address is 222 Mapleview drive, unit #10. In South Barrie. The clinic faces Mapleview drive, and is a storefront unit in a new building.

Is my appointment fee covered by OHIP?

No, OHIP does not pay for your appointment. You are responsible for payment, or you may have extended health insurance coverage that will cover the fees.

Do I need to book appointment?

Yes, you need to book an appointment to see any of our practitioners. Booking is available online (link to the online booking), or you can call and speak to one of our receptionists to book an appointment (Add our phone number).

Can I fill out my intake form online before coming in for my initial assessment?

Yes, we offer an online version of our intake forms that you can complete and email to the clinic before your initial assessment. This is a great way to save some time and help streamline your visit to Footprint.

Physiotherapy FAQs

What is Physiotherapy?

Physiotherapy is a treatment approach that involves physical means such as manual therapy, exercises, and therapeutic modalities to relieve your pain and help your body recover from injuries – both micro and macro.

Who is a Physiotherapist?

A Physiotherapist, or PT, is a trained health professional with a knowledge of the muscular, neurological, cardio-respiratory, vascular, and multi systems of the body. They are trained in anatomy, physiology, movements, and exercises to help you recover. They are required to do a university level program specializing in physical therapy. Our Physiotherapist then went on to do her Master’s in Neurological Rehabilitation.

Do I need Physiotherapy?

When you come in for the first session, your Physiotherapist will do an assessment and have a discussion with you on whether you are suited for Physiotherapy or not. In general, some common conditions treated by Physiotherapy include:

  • Acute or chronic pain and stiffness and limited range of movement in joints
  • Conditions such as osteoarthritis and rheumatoid arthritis
  • Soft tissue injuries such as bursitis, inflammation in tendons, plantar fasciitis, rotator cuff injuries, knee ligament injuries, etc.
  • Postural defects
  • Post-surgical such as hip replacement, knee replacement, shoulder replacement, and post-fracture or post-dislocation rehabilitation
  • Stroke, spinal cord injuries, and head injuries
  • Sports-related injuries
  • Disability due to heart issues
How long will the session last?

Your first session with our Physiotherapist will last anywhere between 45 and 60 minutes, where she will thoroughly assess you to establish a diagnosis and treatment plan for you. The following sessions will last between 30 and 45 minutes, depending on your condition.

What will be my prognosis?

We aim to relieve your symptoms as early as possible in your treatment plan and then work towards maintaining that. It involves a clinical program as well as an extensive home exercise program. As you get better, multiple reassessment sessions will help establish your prognosis and allow you to continue working towards your health even after you have been discharged from care. We believe in letting you take control of your health!

How does acupuncture help?

Our Physiotherapist is trained to use acupuncture as part of physiotherapy treatment to help treat a variety of musculoskeletal issues.

Some conditions include:

  • Low back pain
  • Tennis elbow
  • Ankle pain
  • Hip pain
  • Neck pain
  • Knee pain
  • Sciatica
  • Carpal tunnel syndrome
  • Tendonitis
Does acupuncture hurt?

Because of the thickness of the needles, most people don’t feel anything as the needles go in. A normal response to proper acupuncture insertion is a feeling of soreness, heaviness, numbness, or distension. Other sensations felt by patients include pressure, fullness, spread of warmth or coolness, tingling, itching, and water or air flowing.

Is acupuncture safe?

Acupuncture is considered one of the safest non-invasive modalities available. Our Physiotherapist is trained to use safe techniques of insertion to avoid complications.

We also adopt a ‘clean needle technique’ to avoid any contamination or infection.

How do I prepare for acupuncture?

After a thorough assessment, our physiotherapist will formulate a treatment plan for you and decide whether acupuncture is needed as a part of your treatment. She will then have an interactive discussion with you on the benefits, drawbacks, and alternatives to acupuncture treatment and let you decide whether you want to go ahead.

Chiropody FAQs

What is the difference between a Chiropodist and a Podiatrist?

Chiropody is the original terminology for foot medicine, while Podiatry is a newer term referring to the same line of work. Nowadays, most countries in the world have adopted the new term ‘Podiatry’ and have simply changed the professional name from Chiropody to Podiatry. It’s the same job, just a newer name.

Under the Ontario Chiropody Act, Chiropody is defined as “the assessment of the foot, and the treatment and prevention of diseases disorders, or dysfunctions of the foot by therapeutic, orthotic or palliative means.”

What is the difference between a Canadian versus American trained Chiropodist/Podiatrist?

There is one place where Podiatry is a very different profession than Chiropody. In the United States, Podiatry is essentially a branch of medical school where practitioners can perform more invasive surgical interventions, such as: bunion surgery, hammertoe correction, amputations, and more. Podiatrists who have trained in the USA and move to Ontario to practice must license themselves as a Chiropodist, and only practice under the scope allowed by the College of Chiropodists. Anyone who moved to Ontario to practice Podiatry prior to 1993 has been grandfathered to maintain their title as ‘Podiatrist,’ which is why you may have seen or heard about Podiatrists in Ontario. This is the only exception for the name rule.

What education is needed to become a Chiropodist in Ontario?

Ontario is one of the few places that still uses the term ‘Chiropodist’ and is home to one of the only “foot medicine” programs in Canada. After achieving a 4-year university honours degree in science, practitioners must attend the Michener Institute’s Chiropody program for an additional 3 years (7 semesters). Upon graduation, practitioners are eligible to write the examinations with the College of Chiropodists of Ontario. Only after successfully passing several examinations and becoming a member with the College of Chiropodists can one finally call themselves a Chiropodist and practice Chiropody in Ontario.

Do I need to see a Chiropodist?

Anyone who has a foot concern should have an assessment with a Chiropodist. We are foot and ankle specialists—it’s all we do! Some people come in just for a foot checkup to make sure everything is working well, joints are aligned, and there are no issues. Other reasons to visit might include: foot pain, a funny growth on your foot, a diabetes diagnosis, toenails turning a different colour, painful ingrown toenails, child foot pain/alignment issues, orthotics for heel pain, orthopedic shoes, and so on. It’s better to treat an issue before it becomes a big problem, so do not hesitate to find a Chiropodist and get educated on your unique set of feet and how they can be working better for you!

Why see a Chiropodist for custom orthotics?

Many other practitioners will advertise that they make custom foot orthotics. Do not trust your feet, and subsequent orthotics, with just anyone! Chiropodists are foot and ankle specialists! We have been trained for over 3 years on foot conditions and how to treat them. To a Chiropodist, orthotics are corrective devices that promote entire body wellness. It’s a very important device to get right, and if not made correctly, can cause further pain and issues. Get a proper and detailed biomechanical and gait analysis by a trained foot expert to receive the best care for your feet and body alignment.

How can shockwave therapy help my painful heel and Achilles tendon?

If you are struggling with stubborn plantar fasciitis or painful ongoing Achilles tendonitis, shockwave therapy may be a fantastic option to treat your pain. There is overwhelming evidence that supports shockwave as the best choice for certain conditions that do not respond well to other forms of treatment. Heel and Achilles pain can be quite stubborn, and don’t always respond to more traditional treatments, such as strapping, ultrasound, orthotics, icing, and stretching. Shockwave treatment involves sending mechanical pressure waves into the painful tissue to stimulate your body’s natural healing process, without the use of drugs! There is usually an immediate reduction of pain and increased mobility even after the first session. Everyone is different, but on average you will need 3-5 sessions, and each will last about 10 minutes long.

What’s the difference between a Chiropodist and Podiatrist?

Nothing—it’s just terminology. Depending on where you practice in Canada you will be licensed as a Podiatrist or a Chiropodist. In Ontario, we all must be licensed under the Collage of Chiropodists of Ontario and call ourselves Chiropodists. If your insurance will cover treatments from a Podiatrist, they will likely take claims from a Chiropodist.

Acupuncture FAQs

How does acupuncture help?

Our Physiotherapist is trained to use acupuncture as part of physiotherapy treatment to help treat a variety of musculoskeletal issues.

Some conditions include:

  • Low back pain
  • Tennis elbow
  • Ankle pain
  • Hip pain
  • Neck pain
  • Knee pain
  • Sciatica
  • Carpal tunnel syndrome
  • Tendonitis
Does acupuncture hurt?

Because of the thickness of the needles, most people don’t feel anything as the needles go in. A normal response to proper acupuncture insertion is a feeling of soreness, heaviness, numbness, or distension. Other sensations felt by patients include pressure, fullness, spread of warmth or coolness, tingling, itching, and water or air flowing.

Is acupuncture safe?

Acupuncture is considered one of the safest non-invasive modalities available. Our Physiotherapist is trained to use safe techniques of insertion to avoid complications.

We also adopt a ‘clean needle technique’ to avoid any contamination or infection.

How do I prepare for acupuncture?

After a thorough assessment, our physiotherapist will formulate a treatment plan for you and decide whether acupuncture is needed as a part of your treatment. She will then have an interactive discussion with you on the benefits, drawbacks, and alternatives to acupuncture treatment and let you decide whether you want to go ahead.