Footprint offers comprehensive Custom Foot Orthotics services for patients in the Barrie area.
A custom foot orthotic is a medical foot-device (insole) prescribed by either a Chiropodist or MD, and is customized to address each individual’s case. Custom foot orthotics should only be trusted to a foot specialist, as incorrect design and manufacturing can lead to more problems than you started with.
A Chiropodist is the only regulated healthcare professional who is permitted by insurance companies to both prescribe and dispense orthotics, as they are the most specialized regarding foot and ankle conditions and treatment. Because a Chiropodist is involved in the entire process from assessment to prescription to design and then dispension, you should only trust a Chiropodist with your custom orthotics.
Because of the specialized nature of custom foot orthotics, insurance companies have strict regulations to be followed to ensure your claim is paid. Rest assured, the Team at Footprint will take care of everything to make sure the process is as painless as possible.
Our Chiropodist will guide you through the assessment and scanning/casting process and explain everything along the way. A two-way conversation is another important part of the design process, in which the patient and the Chiropodist figure out what exactly the patient requires the orthotic for and how best the Chiropodist can design it to help with those requirements.
We will provide you with a predetermination letter for your insurance company should you require clarification on coverage, which will give you 100% confidence in exactly what to expect during the claim process. Some insurance providers have different requirements, so we will provide you with a paperwork package that will satisfy any insurance company’s requirements. Should any additional info be required or any problems occur during the claim process, we will work with you and on your behalf with the insurance company to resolve any issues.
Due to the fact that a custom foot orthotic is designed to correct the foot’s alignment/neutral position, a break in period is required. Some nominal pain is expected during this break-in process, and when the orthotics are being dispensed the Chiropodist will provide an education session outlining the correct steps to follow to help minimize the pain.
A month after dispension, we will check in with you to make sure the break in process has gone smoothly and to see if there are any outstanding issues that need to be addressed. It is not uncommon for orthotics to need to be modified, as when this happens we will bring you in for an orthotic follow-up and fix what we need to at no cost.
